As well as our own monitoring software,
we make use of tools from leading vendors such as Oracle
and Quest to deliver the right fit for your systems.
However, tools are only valuable in experienced hands.
We guarantee that every one of our technical staff will
have at least seven years experience of Oracle systems
or else be OCP certified.
We install our own remote monitoring
tool provides us with key information about our clients'
databases, allowing us to act promptly to resolve issues.
For remote connections we require you to provide us with
access to your systems e.g. via VPN or direct dial-up.
We recommend tools such as Check Point's VPN-1 in order
to provide secure access to your systems.